Musical Job Roles

Working at a startup can seem a bit like a game of musical chairs at times. We are always looking for the best way to utilize our small team of talented individuals. It’s a process of fine-tuning each of our responsibilities over time. Additionally, we want you to know which of us will be handling the different aspects of support when you need us. 

In our most recent round of musical chairs, here’s where everybody ended up seated when the music stopped.

Josiah (CEO/Founder) 

As the founder and CEO, Josiah has his hands busy with all areas of the business. He pops up everywhere, and he’s always there when you need him. We love you, Josiah. Never change.

Jonathan (Lead Developer/Partner)

Jonathan has the ability to go into any role and make it more efficient. In the past, he’s been in development, customer service, and marketing among others. Now he’ll be going back to development. He’ll be sculpting code into tool improvements and making sure that bugs get fixed ASAP. 

Jesse (Customer Experience Manager)

Jesse is the smile of our company. If you’ve seen us at events, odds are you’ve met Jesse. He’s previously been working in sales, but will be extending his reach into on-boarding and customer service. He’ll be a helping hand throughout your entire experience with IDR. 

Colin (Content Marketing/Customer Support)

Colin will be dividing his time between ongoing customer service and writing engaging content for our blog and newsletter. He’s the one writing these words you’re reading right now! Is he doing a good job? Let us know by sending an email to [email protected]. 

Thanks for being a part of our culture and keeping current on our recent staffing changes. From everyone at IDR, we hope you have great days and wish you luck on all your upcoming raises!